FAQ

I like a design, but it's not on the product I want. Can you customize something for me?

Yes! You can request for any design to be on any other product you see in the store. In most cases this will be achievable. Please use this Contact Form to send screenshots or links to the product(s) and design(s) you want on them and we'll let you know whether or not we can make that happen!

Once the products are created for you, we'll email you an invoice for you to review and so you can checkout online. As customizing products requires a bit of extra work, a customization fee will be applied to the order. The customization fee is $3.00 for the first product, and then $2.50 for any additional product on the same order. 

There's a product and design that I like, but I'd prefer a different colour. Can I make a specific colour request? 

Yes! You can request for any design to be on any colour. In some cases this will be achievable. Please use this Contact Form to send screenshots or links to the product(s) you want and let us know your ideal colour(s). We'll let you know whether or not we can make that happen!

If the colours are available for those products and designs, we'll email you an invoice for you to review and so you can checkout online. As customizing products requires a bit of extra work, a customization fee will be applied to the order. The customization fee is $3.00 for the first product, and then $2.50 for any additional product on the same order. 

I have some design ideas I'd love to see on the store! Can I submit my ideas to you?

Yes! Feedback of any kind is always welcome! We may not be able to make everything happen all of the time, but your thoughts and ideas are always appreciated. Please use this Contact Form to submit any and all feedback. 

You can also follow Classic Bird on instagram to hear about new products, new designs and our general shenanigans: @shopclassicbird.